The press conference for the 2010 third quarter national tourist satisfaction survey report was held in Beijing

2024-08-02 字号:[ 大中小 ]

On October 13, 2010, the National Tourist Satisfaction Survey Report (2010 Q3) was released in the People's Daily Online Studio, hosted by the China Tourism Academy and co-organized by the People's Daily Online Tourism Channel. Director Li Renzhi of the Supervision Department of the National Tourism Administration and President Dai Bin of the China Tourism Academy attended the conference. Representatives from many media organizations, including People's Daily, Xinhua News Agency, Travel Satellite TV, China Finance News, and China Tourism News, also attended the release conference.

Guests at the conference answered questions from media reporters

Associate Professor Li Zhongguang released the third quarter satisfaction survey report

Li Zhongguang, executive leader of the National Tourist Satisfaction Survey Project Team and associate professor of the Institute of Industry, first introduced the results of the National Tourist Satisfaction Survey in the third quarter of 2010 to the media present. The survey showed that the national tourist satisfaction index in the third quarter of 2010 was 77.80, showing a downward trend. The main reason was the decline in the satisfaction of inbound tourists and domestic individual tourists, the low satisfaction of tourists with the reception links of various industries, the increase in the proportion of complaints, and the "polarization" trend of tourist satisfaction in sample cities became more obvious. The survey also showed that the satisfaction of group tourists was relatively high, and the satisfaction of tourists in 60% of the sample cities increased. Afterwards, Director Li Renzhi, Dean Dai Bin, Associate Professor Li Zhongguang of the Institute of Industry, and others jointly answered questions from the media and netizens present. Also attending the press conference were some members of the project team, including Dr. He Qiongfeng, Dr. Zhan Dongmei of the Institute of Industry, Dr. Wu Fenglin, and Dr. Zhang Youyin of the Institute of Regions.