The press conference for the 2010 first quarter tourist satisfaction survey report was held in Beijing

On the morning of April 7, 2010, a press conference for the "National Tourist Satisfaction Survey Report for the First Quarter of 2010" was held in the People's Daily Online studio. Many media organizations including Xinhua News Agency, People's Daily, CCTV, Travel Satellite TV, Economic Daily, and China Tourism News attended the press conference.

Vice President Dai Bin released the tourist satisfaction survey report

Professor Dai Bin, Vice President of our college and leader of the "National Tourist Satisfaction Survey" research team, released the main content of the "2010 First Quarter Tourist Satisfaction Survey" analysis report. In answering reporters' questions, Vice President Dai Bin pointed out that only by achieving perfect information transmission and humanization of the public service system can the satisfaction of individual tourists be truly improved. To improve the satisfaction of individual tourists and do a good job in the market for receiving individual tourists, first of all, government departments need to make information public and effective, and local government websites must truly convey tourism information. The public service system must truly be people-oriented and give urban tourism a sense of security. For example, improving the friendliness of taxi drivers, adding more escalators to subway stations, rectifying the phenomenon of soliciting customers at train stations, and local residents treating tourists well, etc. Humanized improvements will make tourists feel relieved and travel with peace of mind.

Experts at the meeting gave reports and discussed

Zhao Shuguang, director of the Media Research Laboratory of Tsinghua University; Associate Professor Li Zhongguang, head of the Industry Institute of our college, Associate Professor Tang Xiaoyun of the Policy Institute, Dr. Yang Yanfeng, Dr. Yang Honghao, and Dr. Zhan Dongmei of the Industry Institute, Yu Jing, head of the Academic Promotion Department, and Zheng Bin of the Scientific Research Management Department attended the press conference.

Related links: http://travel.people.com.cn/GB/136588/185967/index.html